Performance Improvement

When you lead with people, the numbers will follow.

A business is a complex system, and your specific circumstances and needs are unique. Our Strategic Growth Advisory team takes a holistic approach to understanding your firm, people, and goals, delivering customized consultative services for performance improvement.

Numbers are important, but the people behind them are what drive long-term growth and success. Through benchmarking, we identify performance metrics that may be misaligned with your peers and collaborate with you to better understand what may be driving your results, such as firm philosophy, culture, policies, or practices. Next, we help you identify those ‘levers’ that can impact specific metrics and the actions you can take to improve performance overall.

Financial Benchmarking

Implement Change to Drive Success

Financial benchmarking can set the tone for your future. SN evaluates your firm’s financial performance through industry-specific benchmarking including growth, productivity, cash management, liquidity, and profitability metrics.

These benchmarking metrics quantify your business performance, but we don’t stop there. We collaborate with you to understand the powerful qualitative drivers behind your metrics.  And finally, we educate your team on the operational levers that, when improved, can drive change in each metric and create a more successful future.

Overhead Benchmarking

Putting Overhead to Work

Every firm has overhead investments, but not every firm evaluates them for a competitive advantage. SN views your overhead investments through an industry-specific benchmarking lens, including overhead categories related to people & benefits, space, technology, and financing activities.

Benchmarking metrics allow you to quantify your firm’s investment in overhead categories as a percentage of Direct Labor, but we also work with you to develop a deep understanding of the qualitative drivers behind the metrics. Armed with this knowledge, and an anticipatory mindset, your firm can proactively create the future it wants.

FAR Overhead Benchmarking

Making the Most of Allowable Costs

For firms who provide government contracting work, SN offers services specific for Federal Acquisition Regulation (FAR) requirements to help you understand your overhead investments in comparison to meaningful industry benchmarks. Plus, we partner with you to gain insight into the valuable qualitative drivers behind your FAR-related metrics.

With a better understanding of your direct and indirect profile, your unallowables, and your strategic levers, you can chart a course to higher profitability.

Staff Ratio Analysis

Staffing to Achieve Growth Numbers

Understanding staff ratios can help your firm make the appropriate investment in talent throughout your business lifecycle. SN evaluates your firm’s staff ratios using industry-specific benchmarking including categories related to technical and non-technical staff, project managers, principals, and critical operational staff.

Benchmarking metrics help you quantify your investment in various staffing categories. These metrics can also aid you in identifying opportunities to overcome growth plateaus with correct investments in business processes, and team members.

Net Revenue Forecasting & Budgeting Business Resilience

Healthy Billing Rates for Healthy Growth

Being able to accurately forecast your staff’s Net Revenue Capacity and manage to their target utilizations is key to keeping a professional services business moving forward. With SN’s net revenue forecasting, we model your firm’s Net Revenue capacity, which includes an analysis of billing rates, setting a target billing multiplier, and more.

More than a collection of numbers, you receive forecasting insight that helps you develop a firmwide budget, as well as test operational decisions, such as salary increases and staff additions/deletions.

Implement Change to Drive Success

Financial benchmarking can set the tone for your future. SN evaluates your firm’s financial performance through industry-specific benchmarking including growth, productivity, cash management, liquidity, and profitability metrics.

These benchmarking metrics quantify your business performance, but we don’t stop there. We collaborate with you to understand the powerful qualitative drivers behind your metrics.  And finally, we educate your team on the operational levers that, when improved, can drive change in each metric and create a more successful future.

Putting Overhead to Work

Every firm has overhead investments, but not every firm evaluates them for a competitive advantage. SN views your overhead investments through an industry-specific benchmarking lens, including overhead categories related to people & benefits, space, technology, and financing activities.

Benchmarking metrics allow you to quantify your firm’s investment in overhead categories as a percentage of Direct Labor, but we also work with you to develop a deep understanding of the qualitative drivers behind the metrics. Armed with this knowledge, and an anticipatory mindset, your firm can proactively create the future it wants.

Making the Most of Allowable Costs

For firms who provide government contracting work, SN offers services specific for Federal Acquisition Regulation (FAR) requirements to help you understand your overhead investments in comparison to meaningful industry benchmarks. Plus, we partner with you to gain insight into the valuable qualitative drivers behind your FAR-related metrics.

With a better understanding of your direct and indirect profile, your unallowables, and your strategic levers, you can chart a course to higher profitability.

Staffing to Achieve Growth Numbers

Understanding staff ratios can help your firm make the appropriate investment in talent throughout your business lifecycle. SN evaluates your firm’s staff ratios using industry-specific benchmarking including categories related to technical and non-technical staff, project managers, principals, and critical operational staff.

Benchmarking metrics help you quantify your investment in various staffing categories. These metrics can also aid you in identifying opportunities to overcome growth plateaus with correct investments in business processes, and team members.

Healthy Billing Rates for Healthy Growth

Being able to accurately forecast your staff’s Net Revenue Capacity and manage to their target utilizations is key to keeping a professional services business moving forward. With SN’s net revenue forecasting, we model your firm’s Net Revenue capacity, which includes an analysis of billing rates, setting a target billing multiplier, and more.

More than a collection of numbers, you receive forecasting insight that helps you develop a firmwide budget, as well as test operational decisions, such as salary increases and staff additions/deletions.