Top 5 Reasons Why Remote IT Support is the Right Support

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May 10, 2018

It’s undeniable that we live in an age where data is the new currency. Everything is connected to some data management mechanism and delivered to a specific audience, whether that’s a group of specific web users or customers looking for a particular product. Increasingly, how we manage our data or information can drastically affect our business for better or worse.

Here are five reasons why you should outsource your companies IT support and technology management needs:

1. Efficient Cost Management

To be completely honest, the big reason you’d even be considering a jump to a third-party IT company is to lower costs. Incidentally, this is among the chief reasons for a company of any size to make the switch.

2. Share the Risk Burden

Another significant benefit is that with a third-party IT support provider, you’re offloading some of the infrastructural risks. As a result, you become more flexible, agile and dynamic as an organization, which allows you to deliver a better product in the long-run.

3. Increase Utilization

Since you have limited resources as an organization, you also have limits to the type of things you can accomplish in an IT context. Offloading your IT support to a third-party frees up internal resources that may be allocated to processes that can expand your business.

4. Access to Data Management Expertise

Odds are you don’t have a massive enough IT budget to hire a panel of experts to guide you through the rapidly changing world of big data. With a third-party IT support service, you have access to leading levels of technology and resources that you would otherwise not, helping you stay competitive in your industry.

5. Re-focus your Priorities

Lastly, but certainly not least, offloading your IT support responsibilities lets you focus more on your business. When you’re handling all of your IT support internally, your focus is often divided into a bunch of different technical priorities to keep your site, product and/or application up and running. Outsourcing IT lets you focus on what matters; growing and supporting your business – not troubleshooting software, hardware, and user issues.


Phil Keeney - Stambaugh Ness