Zach oversees SN’s support services, including the Network Operations Center, Service Desk, and Centralized Services. With a wealth of experience built over many years collaborating with large Managed Service Providers and serving a diverse clientele numbering in the thousands, Zach brings a seasoned and client-focused perspective to his role. His strategic vision ensures the delivery of top-tier support services, providing clients with solutions that meet their needs and exceed expectations. He is dedicated to providing an exceptional client experience that helps firms reach their goals.
Education
- AS degree in Computer Networking Technology from Las Positas College
Zach recommends this advice
Always stay curious – ask questions, seek answers, and never stop learning.
Asher has spent over a decade within the technology environment, mastering technical support, network and server technology, systems administration, and security. In his Team Lead role, Asher is responsible for leading the SN project management team, coordinating resources to accomplish projects on time and accurately, and assisting with technical issues and new setups, including servers, firewalls, APs, and switches.
Education
- Associate, Specialized Business Degree, Computer System Specialist from YTI Career Institute
Best part of asher’s job
The opportunity to collaborate with our clients, fostering meaningful connections and constantly meeting new people.
Kathy’s wealth of project management expertise comes as a result of numerous years spent in project-based architecture and engineering firms. Beyond her robust project management skills, Kathy has an in-depth understanding of the Deltek Vision/Vantagepoint software as an experienced user, lending a distinctive perspective and invaluable insight to her role. Her goal when collaborating with clients is to empower them to achieve greater efficiency and effectiveness and ultimately to drive enhanced profitability.
Kori leverages her seasoned background in accounting, gained from her time in a civil engineering firm’s accounting department. Her expertise in Deltek Vantagepoint/Vision enhances operational efficiency and financial visibility for businesses.
Susan offers specialized proficiency in Deltek Vantagepoint/Vision billing procedures and possesses a comprehensive understanding of software and accounting systems. She is passionate about assisting project-based businesses to reach their financial objectives.
During her career, Kristin spent nearly two decades as a Financial Manager in a civil engineering firm. Because of this experience, Kristin understands both your industry and your financial needs in a way that can be transformational for your firm. Her areas of specialized proficiency range from the essential tasks of accounts payable and receivable to the more complex areas of bank reconciliation, cash management, and contract management. She is also adept at managing credit card reconciliation, journal entries, and month-end processing, review, and reporting.
Recently, Kristin became a certified Deltek Pro Bookkeeper and Project Accountant.
Alex is an experienced accountant specializing in the Deltek Vision and Vantagepoint accounting systems. Working with a national client base of project-based firms, she provides specific expertise in project accounting, contract management, project setup, time and expense processing, accounts receivable and payable, and account reconciliation. Alex’s hands-on experience within the accounting department of a civil engineering firm provides clients with a unique advantage of industry insights merged with financial acumen.
Additionally, Alex is certified as a Deltek Pro Bookkeeper and Project Accountant.
Ryan, a Systems Security engineer with a deep IT infrastructure background, plays a vital role in the cybersecurity team, proactively identifying and mitigating vulnerabilities for organizations. He assesses cybersecurity risks, protects technology infrastructure, investigates breaches, and champions data security. With a commitment to staying ahead of emerging threats, Ryan is a valuable resource in safeguarding digital assets in today’s evolving threat landscape.
In addition to his core responsibilities, Ryan is an advocate for continuous improvement in cybersecurity practices. He collaborates with cross-functional teams to implement cutting-edge solutions, assesses emerging technologies, and develops best practices to strengthen an organization’s cyber resilience. His dedication to innovation and unwavering commitment to maintaining the highest security standards makes him indispensable in the ever-escalating battle against cyber threats.
